We are a certified service partner of SolaX Power
We provide service through our expertly trained staff, including testing, development, and warranty and post-warranty repairs.
WARNING!Service support or warranty claims are only provided to business partners who have purchased items from official GBC Solino imports. Phone and email contact is not intended for PV end owners. |
|
Please check if you are eligible for service support or claimVerify the serial number of the product. If the product is an official GBC Solino import, you are entitled to service support or a claim.
|
|
|
You can find the serial number on the serial label of your product. |
|
|
Check the status of your claimCheck whether your claim is in the status of: received, processed, settled or already shipped.
|
|
You can find your ID number in the header of your claim document. |
HOTLINE for service purposes | +420 581 031 220 +420 585 312 916 |
servis@gbc-solino.cz |
Support for system configuration, commissioning, compatibility queries or re-sale service | +420 581 031 230 | support@gbc-solino.cz |
Complaint enquiries | +420 581 031 222 | reklamace@gbc-solino.cz |
Maintenance and monitoring
Maintenance of the PV generator and monitoring system with daily monitoring of the plant operation from our control centre. Along with monthly evaluation and management.
Repair of photovoltaic products
We provide warranty and post-warranty repairs and testing of inverters, batteries and other associated products sold by us.
Sale of spare parts
We stock many common spare parts, which will speed up the return of a damaged product to normal operation.
After sales service
We offer after-sales services ranging from HOTLINE service to expert SUPPORT from our technicians to help find the right solution for you.
|